tag:blogger.com,1999:blog-3708084336757479655.post5003484720266693388..comments2024-01-02T21:33:09.537+08:00Comments on an attempt to remain sane in this insane world...: RANT: Globe Telecom/ Innovefirstwivesclubhttp://www.blogger.com/profile/13568747619632376045noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-3708084336757479655.post-45995962178709620202011-04-09T13:25:58.587+08:002011-04-09T13:25:58.587+08:00Hi romy from KSA. Di rin immune ang
dsl service d...Hi romy from KSA. Di rin immune ang <br />dsl service d2 sa KSA. Lost my <br />voice and dsl onnection about a month ago <br />and reported it to Saudi Tel Com <br />complaint hotline. The Filipino <br />technician took only 2 days to <br />isolate the problem. He said from <br />the junction box up to my villa's <br />telephone terminal box voice and <br />dsl signal is okay. However from the <br />terminal box to my telephone unit and <br />dsl router signal is not going through.<br />furthermore my speedtouch router is able to<br />detect the dsl signal but my dsl id and<br />password is not authenticated.<br /><br />after switching the wires going to my villa<br />voice and dsl returned. just found out<br />that saudi tel just upgraded my area's exhange<br />to the cheap but capable ZTE digital exchanges.pinoyhyiphttps://www.blogger.com/profile/11190647907235357637noreply@blogger.comtag:blogger.com,1999:blog-3708084336757479655.post-83278782227138777752011-04-08T17:35:11.497+08:002011-04-08T17:35:11.497+08:00my, that sucks. 3 weeks no internet? paano pa if...my, that sucks. 3 weeks no internet? paano pa if you have to work online from home? that happened to me once with pldt, one week no service, i had to resort to starbucks and squatting at my in-laws' place for internet. umaksyon naman yung pldt but unfortunately i had to give them A LOT of not-so-nice words in the process. i think it's good you brought up the possibility of loss of business on their part, that should make them wake up.<br /><br />this is my first time to comment by the way, but i've been a long-time reader =)browneyedgirlnoreply@blogger.comtag:blogger.com,1999:blog-3708084336757479655.post-67886239087434473562011-04-08T16:36:02.819+08:002011-04-08T16:36:02.819+08:00Ay may discrimination?! hahahaha. Grabe naman Glob...Ay may discrimination?! hahahaha. Grabe naman Globe. Kesehodang sa eskinita nakatira, dapat ayusin nila customer service nila. Customers yun eh!<br /><br />Hey Globe, are you reading this?Lieehttp://twitter.com/LieeLuxuriantnoreply@blogger.comtag:blogger.com,1999:blog-3708084336757479655.post-12806093573117115352011-04-08T16:28:35.873+08:002011-04-08T16:28:35.873+08:00I know. I actually have 2 landlines with them. One...I know. I actually have 2 landlines with them. One account is at my mom's house, and although they still get the occasional problem of no service, ang bilis ng action, palibhasa rich village. While this one with me got moved to some street lang in QC. Hahaha!firstwivesclubhttps://www.blogger.com/profile/13568747619632376045noreply@blogger.comtag:blogger.com,1999:blog-3708084336757479655.post-1762772412185919992011-04-08T16:08:21.662+08:002011-04-08T16:08:21.662+08:00Sa Twitter, they're mostly dedma or they take ...Sa Twitter, they're mostly dedma or they take 12 million years to reply.<br /><br />So what I did with my issue dati, I tweeted them, Facebooked them, called the hotline, emailed them, and then also used their Chat Assist feature on their website (ALL IN ONE DAY). When I still didn't have a solution to my problem, I did it the next day, and voila, they answered my questions na.<br /><br />So sad that their loyal customers (Globe user since 2000) have to be hassled so much para lang makakuha ng sagot sa mga problema nila. Hay naku Globe.Lieehttp://twitter.com/LieeLuxuriantnoreply@blogger.com