Monday, September 30, 2013

Banking Problems!

What is it with banks? Today, I've had to deal with two of them. Although I haven't had big problems in the past, today... well today was different.

I received an OTP (one time pin) message from Banco De Oro, informing me that I needed to input the pin for an online purchase. Only I wasn't purchasing anything online. Nor was I on their Online Banking site. I called the hotline and informed them about the situation, plus I wanted to check that the transaction didn't go through.

The girl on the other end of the line kept insisting that the OTP was just to check if my phone was valid and working. I told her (about 5x) that the message said something about the pin being sent for an online purchase. And yet, she refused to listen. After the 5th try, she goes to check with her supervisor. Supervisor apparently claims it could only be two things:

1) Someone was trying to access my online banking account, or
2) I had received a glitch (as they had some sort of a problem two months ago, according to M - the girl on the line).

To which I replied: "Miss, I received a text that said the pin was being sent to me for an online purchase (reads text). So I want to check if there is a floating transaction or a denied one, just so I can be sure someone was indeed trying to use it."

The girl finally understood but said, "Wala naman kayong na-receive na PIN diba? (You didn't receive a PIN anyway, right?)" I did! I just didn't give her the numbers! What if she was the one trying to purchase something?!

This went on for another 3 to 5 minutes, until she goes, "Ma'am, if you want to report this as Credit Card Fraud, we're going to have to block your card."

"Miss, all I want to know is if indeed someone has attempted to use it! And what for?"

She goes back to her supervisor, and he told her to tell me someone may be accessing my Online Banking account. So all I had to do was just change my password. I logged onto the account and it gave me a One Time Pin via text, only with a different message! Online purchase nga yung first text! Haay, these banks! Anyway, after 15 minutes on the phone, she checks my credit card account and verified there weren't any floating amounts.

Miss, that's all I wanted to know.

~~~ * ~~~

I have a current (checking) account with Bank of America. Opened it over 22 years ago when I lived in Riverside. Last year, they stopped sending me statements. My last debit card expired in 2008. I haven't received any replacement cards. So I asked their Twitter account for help and was told to call their International Toll-Free Hotline. Today, I called to follow up, and was told that their system reflects my account was closed by BofA last year! And Customer Service agent, Angela, can't even tell me how or why?

I was told the account had an overdraft of about $30+ and that that's all she could see. I have about $4000+ in that particular account, not that big for most of you, but that is BIG for me and the kids. That would pay for A's tuition for the next two years. Big money.

I don't remember ever receiving a notice that they were closing the account down. As far as I know, I've maintained their required minimum balance, and they haven't charged me any service fees for it. Also, I haven't written any checks since the 90s! My last withdrawal of funds was in 2004. And last year, I had filled out and mailed an info form to let them know I was still here, and that I would still want to maintain my account with them.

So why did they close the account?!!! I have yet to call their Recovery Department, but would have to do so between 8AM to 8PM EST! And because it is a different number, it isn't toll-free. *Groan* I've googled and read that BofA is doing the same thing to others. What gives?!

Bank of America, give me my money back, PLEASE!

~~~ * ~~~

If you read this, please say a little prayer of petition for my banking problems. It may not be big compared to others, but for a single mom sending two kids to school (in the Philippines, where schooling isn't free), it is a pretty big deal. Lord, HELP!

Sunday, September 29, 2013

S&R Members' Treat: A Look Inside the Crazy Madness...

...that is known to many as the S&R Members' Treat. Yep! Crazy is an understatement. But I don't mind. I am crazy myself. LOL!

So I attempted to take photos for my readers. But in the middle of it all, SM E reprimanded me "No picture-taking inside the store." And even if I tried to convince him otherwise, I'm a good girl, so I stopped right when he said so. Next time, I shall head over to BGC and ask HO for a guided tour. Hahaha!

Anyway, here's an inside look at what caused all that hoarder madness inside the store. You'll know why when you see the photos. Once again, I am keeping my silly chit-chat short. I shall let the photos do the talking. Enjoy!

Rove Travel Tumblers at BUY ONE, TAKE ONE.
People were hoarding these! Great as Christmas presents!

(Right) Subzero Stainless Steel Bottles at BUY ONE, TAKE ONE
(Left) Didn't even notice these at Congressional (even if I took a pic) but saw them at the BGC store!

(Left) Rove Coffee Cups and (Right) Rove Food Jars at BUY ONE, TAKE ONE!

More Rove Mugs, still at BUY ONE, TAKE ONE!

Rove Flask Tumbler also at BUY ONE, TAKE ONE!

More mugs and tumblers on sale!

Anchor Hocking Deep Dish Platter 13in, SALE PRICE: P349.95 BUY ONE, TAKE ONE!

Anchor and Rubbermaid Food Keepers at BUY ONE, TAKE ONE!

Perfect for the company raffle! 6-pc Glass set, only P149.95!

This one's on sale at P199.95!

I wanted to get these, but I don't think glass and toddlers mix well.

The iconic Coca Cola Glass, P299.95!

I love looking through all sorts of glasses and kitchenware. They look so pretty. Now to get a nice house. LOL!

Coca Cola Mug by Libbey 4s, SALE PRICE: P349.95

Step 2 Sketch & Store Easel, SALE PRICE: P1,199.95

Pretty nifty easel, huh?

Hello Kitty Tin Lunch Boxes, SALE PRICE: P199.95

(Left) 5-pc Puzzle Sets, SALE PRICE: P349.95, and (RIGHT) Puzzle in Tin Box, SALE PRICE: P249.95

Remember those tables I got last year? Well, they're finally back on sale, only more expensive by P20!

Thinking if I should get more of these racks to store my bento stuff!
Keter Shelves, SALE PRICE: P1,999.95 BUY ONE, TAKE ONE!

The wider ones were on sale at P1,499.95 each!

Stainless Steel shelving on sale at P2,999.95!

The bigger, wider one on sale at P4,999.95!

Some shelves on sale. Sorry, blurry pic.

These are my fave 4ft Residential Lifetime tables! Still cheap at P1,199.95!

More of 'em tables on sale!

The BUY ONE, TAKE ONE chair. P1,699.95 BOTO Price!

L and I wanted to get this lamp. Only P3,499.95! Then again, it doesn't mix well with toddlers. Sigh.

Charcoal Grills on sale at (LEFT) P1,999.95 for the 22 1/2 inch Grill, and (RIGHT) P1,199.95 for the 18 1/2 inch one.

Table top Charcoal Grill at P699.95!

These were tagged with the wrong price at Aseana. I doubt they moved.
They were moving like hotcakes in Congressional and BGC.

Those best-sellers still selling like hotcakes. Yes, that's the second time I've used that metaphor. LOL!

BUY ONE, TAKE ONE Extra long liners!

Huggies Wipes in Tub 64ct, SALE PRICE: P299.95 BUY ONE, TAKE ONE!

Huggies Wipe Refills, SALE PRICE: P199.95 BUY ONE, TAKE ONE!

Those Minty pocket tissue packs. 

I wanted to get these! But I remembered I still had 4 jars of Cookie Butter at home.
Maranatha Almond Butter, SALE PRICE: P349.95

Ziploc Gallon Bags...

Ziploc Sandwich Bags...

and Ziploc Quart bags...




And Tang! I got reprimanded after this photo was taken. Oops!

These photos are from another store. Hehehe. C'mon, my readers enjoy these posts! And I am sure someone's gonna want to go because of it.

Look, Monica! Your favorite!

Those 300ct sheets I got for my brother's girlfriend, C.

Plush toys on sale!

These were brought out on the second day. Nice gifts.

This one comes with a padded make-up pouch, SALE PRICE: P499.95 BUY ONE, TAKE ONE!

More gift sets on sale at BUY ONE, TAKE ONE!

Anchor Hocking Mixing Bowl 2.5qt, SALE PRICE: P119.95! CHEAP!

I wanted to get this, but I already have two step stools at home. LOL!

People were hoarding these by the pallet! Seriously!

Aren't these lunch bags adorable? They are insulated, too! SALE PRICE: P399.95 BUY ONE, TAKE ONE!

Fluffy 18" Backpacks, SALE PRICE: P319.95!

Pillow Pals, SALE PRICE: P399.95 BUY ONE, TAKE ONE!
I should have gotten a pair! But we have too many plush toys!

Keter Play House, SALE PRICE: P9,999.95!

Member's Selection Trail Mix! Is this good?

Beer Nuts! SALE PRICE: P299.95

I would have taken more photos, but I was busy shopping. Haha! If you want to see more, you have one more day to catch the end of Members' Treat! It ends today! Hurry, you still have until 9PM tonight to make it to the last Members' Treat for the year!

I took home a priceless find! 

Hoard! Hoard! Hoard! 

~~~ * ~~~ 

September 25 to 29, 2013
8AM to 9PM

Bonifacio Global City * Congressional * Aseana - Baclaran * Alabang * Cebu * Pampanga * Davao

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